EUROPE AND INTERNATIONAL SHIPPING
After your payment is authorized and verified, it can take up to 24 hours to process your order, excluding weekends and holidays. Purchases made after 3 pm CET will not be shipped out until the next business day. If you order after 3 pm CET on a Friday, your order will likely be shipped out on the following Monday. Please allow 24-48 hours for your tracking details to update. Please refer to the chart below for rates/times.
HOW ARE TAXES AND DUTIES CALCULATED?
Duties Delivered Unpaid (DDU) Orders: As the customer, you are liable for all import duties, customs and taxes levied. Payment of these is required to release your order from customs on arrival. Customer assumes responsibility of any applicable fees.
WHAT IS THE EXCHANGE RATE APPLIED?
When purchasing in a currency other than EUR, the conversion is performed by our partner Flow Commerce, Inc. and includes a conversion fee, which covers processing and guarantees the exchange rate at the time of check out.
We recommend paying for your order in the currency in which your payment method was issued. While you have the choice to pay in a different currency, doing so may cause your bank to charge an additional fee to convert that currency back to your home currency.
|EUROPE||DHL||COST: €5,00||1-3 BUSINESS DAYS|
|USA||DHL||COST: $7,00||1-4 BUSINESS DAYS|
|REST OF THE WORLD||DHL||COST: $10,00||3-7 BUSINESS DAYS|